Stickley is committed to protecting your privacy when you visit our website and/or shop with us.
When you purchase a product online, we ask for your name, mailing address and phone number, and your credit card number and its expiration date in order to complete your order (and to contact you should there be any questions). Please be assured that your credit card number is not stored on our system, but is deleted as soon as your number is verified. We archive only the approval code, not the actual card number. In some cases, we may use this information to personalize your future experience with L. & J.G. Stickley. Of course, we will remove you from our email list immediately if you do not wish to be contacted.
We occasionally share the postal and email addresses which are voluntarily provided by customers with select authorized Stickley distributors whom we deem trustworthy and whose privacy policies are consistent with ours. These dealers may contact you with information on Stickley products or services that may be of interest to you.
Anonymous, non-personally identifiable information, such as your IP address, domain server, type of computer, type of web browser, and address of referring sites (also known as "traffic data") may be collected and used to diagnose problems with our server and to administer our sites. We may also use some non-personal information to compile statistics about how people use our sites. We may use this data to analyze trends and improve our web site. We do not share this information with third parties, unless it is on an aggregate basis.
Our security system prevents unauthorized access to confidential information whether you are online or off-line.
We use state-of-the-art software to encrypt your credit card numbers and personal information automatically while they are in transit over the internet, preventing a third party from viewing this information. The instant you reach our checkout page, a padlock symbol at the bottom of your screen indicates that you have entered our secure shopping zone.
We use the best available security technology to protect our customers. Information access is restricted within our offices as well. It is viewable only by employees who need the information to perform a specific job (such as a billing clerk or customer service representative), and is password protected.